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Frequently asked questions

We cover a broad spectrum of tablet issues including cracked screens, unresponsive touchscreens, battery problems, charging issues, software malfunctions, and connectivity troubles among others. If it’s tablet-related, we’re on it.
Most repairs are completed within 24 to 48 hours. The duration can vary depending on the specific issue and part availability. We aim to get your device back to you as quickly as possible.
We treat your data with the utmost respect and confidentiality. However, we recommend backing up your tablet’s data before handing it over, to ensure its safety against unforeseen events.
Yes, all our repairs come with a 90-day warranty that covers both parts and labor. If the original problem recurs within this period, bring it back, and we’ll rectify it free of charge.
Repair costs depend on the issue and the parts required to fix it. We provide a no-obligation diagnostic and will offer you a detailed quote before any work is done.
Yes, we service a wide range of tablet brands including Apple iPads, Samsung Galaxy Tabs, Amazon Fire Tablets, and many more.
In the rare event that your tablet is beyond economic repair, we’ll offer advice on the best next steps, including options for recycling or replacing your device.
In many cases, yes. Repairs can be a cost-effective solution compared to replacing the tablet, especially if the issue is straightforward, like a screen repair or battery replacement. We can advise you on the best course of action after diagnosis.
Ensure your tablet is charged if possible, back up your data, and note down any passwords that might be required for performing a diagnostic. If the issue is intermittent, try to describe when it happens or what triggers it.
Please, include the charger if you’re experiencing charging issues. Otherwise, just the tablet itself is sufficient.
This question arises frequently, largely due to the perplexing and sometimes deceptive information disseminated by certain phone repair businesses. Here at fixmypc, we are confident in both the excellence of our repair services and the quality of the parts we use. This confidence allows us to provide an unparalleled three-month warranty for your total reassurance.
Data loss during the repair process is a very uncommon occurrence. However, to protect against any possibility of data loss, we advise creating a backup of your data. Therefore, fixmypc strongly suggests that you complete a full and thorough backup of your device before scheduling your repair appointment.
Immediately turn off the tablet and do not attempt to charge it. Contact us at fixmypc as soon as possible, as liquid damage can worsen over time. Our technicians will assess the extent of the damage and suggest the best repair options.
It depends on your tablet model and the extent of the damage. For some tablets, glass and display components are fused together and must be replaced as a single unit. A fixmypc technician will determine the most cost-effective solution for your tablet.
Improper charging can result from a faulty charging port, a damaged charger, or a failing battery. We at fixmypc will diagnose the specific cause and offer the appropriate repair service to solve the issue.
Once your tablet is with us, you can check the repair status by contacting fixmypc customer service via phone or email. We'll keep you updated throughout the repair process.
If specialized parts need to be ordered, it could extend the repair time. fixmypc will inform you about the expected timeline and keep you updated on the arrival of parts.
In the unlikely event that the same issue arises post-repair, please bring your tablet back to fixmypc within the warranty period. Our technicians will address the problem free of charge according to the terms of our warranty policy.
Fixmypc sources the highest quality parts available for repairs. Depending on availability and your model, this may include OEM (Original Equipment Manufacturer) or the best aftermarket alternatives.
Yes, we can investigate the cause of sluggish performance or freezing and suggest optimisations, software updates, or hardware upgrades to improve your tablet's speed and responsiveness.
Our technicians are highly skilled and receive ongoing training to stay up-to-date with the latest tablet technologies and repair techniques.
Fixmypc accepts a variety of payment options, including all major credit cards, debit cards, and cash. Payment methods may vary by location, so please inquire about your preferred method when booking your repair. If you have any further questions or need more specific information, please don't hesitate to reach out to Fixmypc.

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Convenient walk-in repair service in Kilcock. Skilled technicians, top-notch customer service. Get your PC fixed today!

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