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Frequently asked questions

FAQ

Managed IT Services provide ongoing support and proactive management of your business technology. FixMyPC helps businesses maintain secure, reliable and efficient IT systems through remote monitoring, technical support, cybersecurity, Microsoft 365 support, network management and regular maintenance.
Our Managed IT Services are suitable for businesses of all sizes, including small businesses, growing companies and organisations that rely on dependable technology. Whether you need day-to-day IT support or fully managed solutions, we can tailor our services to your business requirements.
Our Managed IT Services can include remote and onsite IT support, proactive system monitoring, Microsoft 365 support, network management, cybersecurity, backup solutions, software updates, hardware support and ongoing maintenance to help minimise downtime.
Yes. We provide both remote and onsite IT support depending on the nature of the issue. Many problems can be resolved remotely, while hardware or network issues may require an onsite visit by one of our technicians.
Yes. We help businesses improve their cybersecurity through security updates, antivirus solutions, network protection, data backup strategies and proactive monitoring to reduce the risk of cyber threats and data loss.
Yes. We provide support for Microsoft 365, including user account management, email configuration, licensing assistance, cloud services and troubleshooting to help your business stay productive.
Response times depend on the nature and priority of the issue. We aim to respond promptly to minimise disruption to your business and restore your systems as quickly as possible.
Yes. Our proactive monitoring helps identify potential issues before they become major problems. Regular maintenance, software updates and system monitoring improve performance, security and business continuity.
Yes. We understand that every business has different IT requirements. We can tailor a Managed IT Services plan based on your business size, technology environment and operational needs.
FixMyPC is based in Kilcock, Co. Kildare, and provides Managed IT Services for businesses across Kildare, Meath, Dublin and surrounding areas. Remote support enables us to assist businesses throughout Ireland, with onsite support available where required.

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