Frequently asked questions

We cover everything from power problems to button glitches. Whether it's a PlayStation, Xbox, or Nintendo Switch giving you grief, we're here to help!
No need to book, just pop in with your console. We'll take a look, have a chat about what it needs, and get straight to work.
It depends on the trouble it's having. We aim to get quick fixes done the same day. If it's something trickier, we'll let you know straight away.
We handle your console with care and do our best to protect all your game saves while we work our magic.
Look, sometimes gadgets throw us a curveball, and despite our best efforts, not every console can be brought back to life. If we can't fix it, we'll let you know straightaway. There's just a small charge for the diagnostic work – sure, that's just for the time we spend figuring out the puzzle of your device. And don't worry, you would've sorted that out with us when you dropped off your console. We're all about keeping things fair and square here at FixmyPC.
Absolutely, we stand by our work. You get a 90-day guarantee on the repair work we do, just for peace of mind.
Just so you know, here at FixmyPC, we're all about breathing new life into your much-loved gadgets. But let's clear the air: we're like the handy mate next door, not directly linked up with the folks at Sony, Microsoft, or Nintendo. Our independent status means we get to focus on what matters most – top-notch repairs, quality parts, and a friendly chat when you stroll through our doors or give us a buzz online. We've got a shed-full of experience with all kinds of tech, so you can trust us to care for your devices as if they were our own. Your peace of mind is what drives us every day!
We're like time traveler's when it comes to consoles – no matter if it's the latest gear or a vintage gem, we'll give it a shot. Bring it down to the shop and we'll see what we can do.
We get it, warranties are precious. Our repairs are done with care to keep your console's warranty intact where possible. But if we need to do something that might affect it, we'll have a good ol' chat with you about it first.
Updates, you say? We can definitely help with those! Leave the nitty-gritty to us and we'll have your console running smooth as butter.
Only the best for our neighbours! We use high-quality, compatible parts and we'll always talk you through your options.
Oh, those pesky controllers! Yup, we sure can take a look and see what's causing the mischief. Bring it in and we'll see if it's a quick fix or something more.
Sure thing! Power issues are right up our alley. We'll investigate and get to the bottom of it faster than you can say "Game on!"
Oh no, not the dreaded spill! No worries, we're here to help. Bring it in and we'll have a look to see if we can clean it up and get it running again. We're all about second chances here!
Currently, we're focused on mending what's broken, so we don't do trade-ins. But we can certainly help guide you on your next best steps if your console has played its final round.
Your trust means the world to us. We've got a secure spot for your console while it's in our care, and we treat every gadget like it's our own. So rest assured, it's safe as houses with us.
We're like tech detectives. Even if your console won't start, we'll do our best to rescue those precious game saves and data. We can't promise miracles, but we sure as heck will try!
Sure thing! We can give your console a good clean-out, update software, and even provide advice on maintenance so you can keep playing without a hitch.
Prevention is key! Keep your console in a cool, dry place, make sure it's well-ventilated, and steer clear of those tea spills! Pop into the store and we can chat about some more handy tips.
Absolutely! A stuck disc can be a real nuisance, but don't worry, we'll carefully coax it out without damaging your console or the game. Bring it in and we'll get it back in your hands in no time.
We get that every minute away from gaming can feel like an eternity! A simple repair might take just an afternoon, but if we need to get elbow-deep into your console, it might take a few days. We'll give you an estimate when you drop it off.
Of course! Sometimes a good tidying up or some technical TLC is all a console needs. We can look at memory, storage, and all that jazz to speed things up.
Just the console itself is grand, but if you've got the power cables and any particular games or accessories causing trouble, bring those too. It'll help us sort everything out quicker.
Well now, consoles aren't usually hungry, but we can tidy that up! We're well-versed in the mysterious ways kids and electronics mix, so no worries there.
Sure thing – we stand by our work! You'll get a warranty for the repair we've done, so you can be confident your console is in tip-top shape.

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