Packages

Our process a partnership from day one

It’s Business IT Support, Made Simple!

Forward-thinking business owners choose our IT User Support Bundles to save money, reduce unpredictable IT expenditure and simplify their IT systems. They are utterly straightforward, easy to scale up or down, cost-effective, and most importantly, hassle-free!

Starting from as low as €25/user!

€25/User

User Support Plan Basic
Includes Microsoft 365 Business Basic & Emails
Pay in easy monthly instalments.

Remote Support

9am-5pm*

Office 365

Web Edition

Monitoring &

Reporting

24/7/365 Backup

Emails, One-Drive, Sharepoint

Antivius Security

Local Deployment

On-Site Support

9am-5pm*

**Remote & Onsite Support available Monday – Friday (Excluding Bank Holidays)

€45/User

User Support Plan Standard
Includes Microsoft 365 Business Standard & Emails
Pay in easy monthly instalments.

Remote Support

9am-5pm*

Office 365

Desktop Apps

Monitoring &

Reporting

24/7/365 Backup

Emails, One-Drive, Sharepoint

Antivius Security

Local Deployment

On-Site Support

9am-5pm*

Off-Site Backup

Daily file server backup to AWS

Anti-Spam

**Remote & Onsite Support available Monday – Friday (Excluding Bank Holidays)

€65/User

User Support Plan Premium
Includes Microsoft 365 Business Premium & Emails
Pay in easy monthly instalments.

Remote Support

9am-5pm*

Office 365

Desktop Apps

Monitoring &

Reporting

24/7/365 Backup

Emails, One-Drive, Sharepoint

Antivius Security

Local Deployment

On-Site Support

9am-5pm*

Off-Site Backup

Daily file server backup to AWS

Premium Services

Azure & InTune Information Security

Email Encryption

Priority Response

SPOC

SPOC (Single Point Of Contact)

Anti-Spam

**Remote & Onsite Support available Monday – Friday (Excluding Bank Holidays)

Depending on your existing setup, we may charge setup costs to complete migration from your existing service provider.

These support packaged do not cover hardware failure or device breakdown. Replacement hardware costs are billed separately.
Support packages only cover ONE USER & ONE DEVICE.

All packages are paid via monthly subscriptions and require a minimum of one year commitment.

SAVE 10% If you choose to pay annually.

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You asked, we answered!

Frequently Asked Questions

My Device Doesn’t Switch On
At FIXMYPC, we understand that a device not switching on can have various underlying causes based on the type of device. For laptops, it may be a faulty charger; for Apple iPhones or tablets, it could be a damaged charging port or battery issue; and for desktops, it could result from a faulty power supply. When you bring your device to us, we apply a standard diagnostics fee to thoroughly examine and identify the root cause of the issue. Our expert technicians will conduct a detailed assessment of your device, diagnose the problem, and then contact you with a clear explanation of the issue and an estimated repair cost before proceeding with the necessary repairs. This process ensures transparency and allows you to make informed decisions regarding your device repair.

If your touchscreen isn’t functioning properly, it’s a common issue with mobile phones and touch devices. This problem is often caused by damage to the outer glass display, resulting in impaired touch functionality. We frequently encounter unresponsive touch issues in devices that have been subjected to liquid damage, dropped, or experienced physical damage.

The best course of action is to bring your device to us so that our skilled technicians can thoroughly inspect it and provide a quote for the necessary repairs. During the assessment, we will identify the specific issue impacting your device’s touchscreen and outline the most effective repair solution to restore its functionality.

Dealing with a device damaged by water or liquid? Placing it in a bag of rice won’t resolve the issue as many believe. This common myth overlooks the potential internal damage caused by the liquid exposure. To maximize the chances of saving your device, power it off and bring it to a professional repair service, like FIXMYPC, promptly. Our experienced technicians have the skills and tools needed to properly assess and repair liquid damage, increasing the likelihood of restoring your device to optimal functionality. Don’t rely on unproven methods such as rice – trust the expertise of professionals to handle liquid damage repair effectively.

Dealing with a device damaged by water or liquid? Placing it in a bag of rice won’t resolve the issue as many believe. This common myth overlooks the potential internal damage caused by the liquid exposure. To maximize the chances of saving your device, power it off and bring it to a professional repair service, like FIXMYPC, promptly. Our experienced technicians have the skills and tools needed to properly assess and repair liquid damage, increasing the likelihood of restoring your device to optimal functionality. Don’t rely on unproven methods such as rice – trust the expertise of professionals to handle liquid damage repair effectively.

Dealing with a device damaged by water or liquid? Placing it in a bag of rice won’t resolve the issue as many believe. This common myth overlooks the potential internal damage caused by the liquid exposure. To maximize the chances of saving your device, power it off and bring it to a professional repair service, like FIXMYPC, promptly. Our experienced technicians have the skills and tools needed to properly assess and repair liquid damage, increasing the likelihood of restoring your device to optimal functionality. Don’t rely on unproven methods such as rice – trust the expertise of professionals to handle liquid damage repair effectively.

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