Packages

Our process a partnership from day one

It’s Business IT Support, Made Simple!

Forward-thinking business owners choose our IT User Support Bundles to save money, reduce unpredictable IT expenditure and simplify their IT systems. They are utterly straightforward, easy to scale up or down, cost-effective, and most importantly, hassle-free!

Starting from as low as €25/user!

€25/User

User Support Plan Basic
Includes Microsoft 365 Business Basic & Emails
Pay in easy monthly instalments.

Remote Support

9am-5pm*

Office 365

Web Edition

Monitoring &

Reporting

24/7/365 Backup

Emails, One-Drive, Sharepoint

Antivius Security

Local Deployment

On-Site Support

9am-5pm*

**Remote & Onsite Support available Monday – Friday (Excluding Bank Holidays)

€45/User

User Support Plan Standard
Includes Microsoft 365 Business Standard & Emails
Pay in easy monthly instalments.

Remote Support

9am-5pm*

Office 365

Desktop Apps

Monitoring &

Reporting

24/7/365 Backup

Emails, One-Drive, Sharepoint

Antivius Security

Local Deployment

On-Site Support

9am-5pm*

Off-Site Backup

Daily file server backup to AWS

Anti-Spam

**Remote & Onsite Support available Monday – Friday (Excluding Bank Holidays)

€65/User

User Support Plan Premium
Includes Microsoft 365 Business Premium & Emails
Pay in easy monthly instalments.

Remote Support

9am-5pm*

Office 365

Desktop Apps

Monitoring &

Reporting

24/7/365 Backup

Emails, One-Drive, Sharepoint

Antivius Security

Local Deployment

On-Site Support

9am-5pm*

Off-Site Backup

Daily file server backup to AWS

Premium Services

Azure & InTune Information Security

Email Encryption

Priority Response

SPOC

SPOC (Single Point Of Contact)

Anti-Spam

**Remote & Onsite Support available Monday – Friday (Excluding Bank Holidays)

Depending on your existing setup, we may charge setup costs to complete migration from your existing service provider.

These support packaged do not cover hardware failure or device breakdown. Replacement hardware costs are billed separately.
Support packages only cover ONE USER & ONE DEVICE.

All packages are paid via monthly subscriptions and require a minimum of one year commitment.

SAVE 10% If you choose to pay annually.

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You asked, we answered!

Frequently Asked Questions

My Device Doesn’t Switch On
At FIXMYPC, we understand that a device not switching on can have various underlying causes based on the type of device. For laptops, it may be a faulty charger; for Apple iPhones or tablets, it could be a damaged charging port or battery issue; and for desktops, it could result from a faulty power supply. When you bring your device to us, we apply a standard diagnostics fee to thoroughly examine and identify the root cause of the issue. Our expert technicians will conduct a detailed assessment of your device, diagnose the problem, and then contact you with a clear explanation of the issue and an estimated repair cost before proceeding with the necessary repairs. This process ensures transparency and allows you to make informed decisions regarding your device repair.

If your touchscreen isn’t functioning properly, it’s a common issue with mobile phones and touch devices. This problem is often caused by damage to the outer glass display, resulting in impaired touch functionality. We frequently encounter unresponsive touch issues in devices that have been subjected to liquid damage, dropped, or experienced physical damage.

The best course of action is to bring your device to us so that our skilled technicians can thoroughly inspect it and provide a quote for the necessary repairs. During the assessment, we will identify the specific issue impacting your device’s touchscreen and outline the most effective repair solution to restore its functionality.

Dealing with a device damaged by water or liquid? Placing it in a bag of rice won’t resolve the issue as many believe. This common myth overlooks the potential internal damage caused by the liquid exposure. To maximize the chances of saving your device, power it off and bring it to a professional repair service, like FIXMYPC, promptly. Our experienced technicians have the skills and tools needed to properly assess and repair liquid damage, increasing the likelihood of restoring your device to optimal functionality. Don’t rely on unproven methods such as rice – trust the expertise of professionals to handle liquid damage repair effectively.

Dealing with a device damaged by water or liquid? Placing it in a bag of rice won’t resolve the issue as many believe. This common myth overlooks the potential internal damage caused by the liquid exposure. To maximize the chances of saving your device, power it off and bring it to a professional repair service, like FIXMYPC, promptly. Our experienced technicians have the skills and tools needed to properly assess and repair liquid damage, increasing the likelihood of restoring your device to optimal functionality. Don’t rely on unproven methods such as rice – trust the expertise of professionals to handle liquid damage repair effectively.

Dealing with a device damaged by water or liquid? Placing it in a bag of rice won’t resolve the issue as many believe. This common myth overlooks the potential internal damage caused by the liquid exposure. To maximize the chances of saving your device, power it off and bring it to a professional repair service, like FIXMYPC, promptly. Our experienced technicians have the skills and tools needed to properly assess and repair liquid damage, increasing the likelihood of restoring your device to optimal functionality. Don’t rely on unproven methods such as rice – trust the expertise of professionals to handle liquid damage repair effectively.

Testimonials

Christophe Dautun s profile picture
Christophe Dautun s
15. April, 2024.
GoogleGoogleGoogleGoogleGoogle
"Great service provided. They replaced the broken screen of my laptop in no time. They also helped me to retrieve information from an old DVD and put it on a USB stick free of charge."
Jennifer B. profile picture
Jennifer B.
15. April, 2024.
GoogleGoogleGoogleGoogleGoogle
"FIXMYPC Kilcock is my go-to place for all my device repairs. From PC to tablet to iPhone, their team has always provided excellent service and resolved all my problems. Highly recommended!"
Robert K. profile picture
Robert K.
15. April, 2024.
GoogleGoogleGoogleGoogleGoogle
"My iPhone with a broken screen was repaired by FIXMYPC Kilcock, and I couldn't be happier with the result. Daniel did a fantastic job, and my phone looks and works like new!"
Emma S. profile picture
Emma S.
15. April, 2024.
GoogleGoogleGoogleGoogleGoogle
"I spilled water on my laptop and couldn't access any of my data. I was devastated. Thankfully, I found FIXMYPC Kilcock, and their team, led by Rohab, managed to recover all my important files. They truly saved the day!"
Sarah M. profile picture
Sarah M.
15. April, 2024.
GoogleGoogleGoogleGoogleGoogle
"When my iPad's screen cracked, I took it to FIXMYPC Kilcock for repair. Daniel was very attentive and fixed it in no time. Now my tablet looks brand new!"
Alison Pickett profile picture
Alison Pickett
15. April, 2024.
GoogleGoogleGoogleGoogleGoogle
"Excellent service: Rohab collected my computer, fixed the issue, and delivered it back to me. All within c.24hours! I find it reassuring to know that this professional and efficient service is available to me if/when I encounter future computer problems."
Lisa H. profile picture
Lisa H.
15. April, 2024.
GoogleGoogleGoogleGoogleGoogle
"The team at FIXMYPC Kilcock is truly customer-focused. Their dedication to solving my iPhone's issues, including a broken screen, was exceptional. Kudos to Daniel and the entire team!"
Jonathan D. profile picture
Jonathan D.
15. April, 2024.
GoogleGoogleGoogleGoogleGoogle
"I had my PC repaired at FIXMYPC Kilcock, and the service was top-notch! Rohab was extremely helpful and knowledgeable. My computer is running better than ever now!"
Anne McGinn profile picture
Anne McGinn
15. April, 2024.
GoogleGoogleGoogleGoogleGoogle
"Highly recommend for fast, efficient laptop repair. They collected my laptop within a few hours of my call, repaired it within a day and dropped it back to me, all at a reasonable price. Excellent service!"
Andrew M. profile picture
Andrew M.
15. April, 2024.
GoogleGoogleGoogleGoogleGoogle
"I accidentally spilled water on my laptop, and it completely stopped working. FIXMYPC Kilcock came to my rescue! Thanks to Rohab's expertise, my laptop was repaired and all my data was saved. Highly recommend their services!"
Michael R. profile picture
Michael R.
15. April, 2024.
GoogleGoogleGoogleGoogleGoogle
"My iPhone had a broken screen, and I couldn't use it properly. FIXMYPC Kilcock came to my rescue! Jacob fixed my phone quickly, and now it works perfectly again. Highly recommended!"
Orla Donnelly profile picture
Orla Donnelly
15. April, 2024.
GoogleGoogleGoogleGoogleGoogle
"Laptop technician did an excellent job fixing a fault with my laptop. It was a complicated issue to fix, and he did fantastic work. I've had no problems with it since. Very honest and professional service."
Mark W. profile picture
Mark W.
15. April, 2024.
GoogleGoogleGoogleGoogleGoogle
"My PS5 was experiencing video issues, and I couldn't enjoy my games properly. Thanks to FIXMYPC Kilcock and their expert technicians, my console is now working flawlessly!"
Laura T. profile picture
Laura T.
15. April, 2024.
GoogleGoogleGoogleGoogleGoogle
"The staff at FIXMYPC Kilcock, especially Daniel, are incredibly knowledgeable and customer-focused. They repaired my broken iPhone screen in no time, and the quality of their work is excellent!"
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